Terms of service
Terms of Service
Last updated: May 28, 2026
Welcome to Flowelle. This website is operated by Elite Bridge LLC.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
Company Information:
Elite Bridge LLC
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States
Email: contact@flowelle-underwear.com
1. Overview
Throughout the site, the terms “we,” “us,” and “our” refer to Flowelle and Elite Bridge LLC.
By using this website, you agree to these Terms of Service, including any additional terms, conditions, and policies referenced here.
If you do not agree to these Terms, you should not use our website or purchase our products.
2. Online Store Terms
By placing an order, you confirm that:
- You are at least the age of majority in your state or place of residence
- The information you provide is accurate and complete
- You are authorized to use the payment method provided
- You will not use our products for any unlawful purpose
3. Products and Descriptions
We sell leakproof underwear, menstrual underwear, intimate apparel, accessories, and related products.
We make reasonable efforts to display product colors, images, descriptions, and sizes as accurately as possible. However, we cannot guarantee that your device screen will display colors accurately.
We reserve the right to modify or discontinue products at any time without notice.
4. Pricing and Availability
Prices are listed in the currency shown at checkout.
We reserve the right to change prices at any time without notice.
Products may be available in limited quantities. We reserve the right to limit sales, refuse orders, or cancel orders at our discretion.
5. Orders and Payment
When you place an order, you agree to provide accurate billing, shipping, and payment information.
All payments must be authorized before orders are processed.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Suspected fraud
- Incorrect pricing
- Product unavailability
- Inaccurate customer information
- Violation of these Terms
6. Shipping
Shipping times and costs may vary depending on your location and selected shipping method.
Estimated delivery times are not guaranteed. Delays may occur due to shipping carriers, customs, holidays, weather, or other circumstances beyond our control.
7. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Due to the intimate nature of our products, opened, worn, washed, or used underwear cannot be returned or refunded for hygiene reasons.
8. Digital Products and Bonuses
From time to time, we may offer digital products, PDF guides, ebooks, or free bonuses.
Digital products are non-refundable once delivered or accessed.
Any wellness, bladder health, or educational content provided by us is for informational purposes only and is not medical advice.
9. Health Disclaimer
Our products and content are not intended to diagnose, treat, cure, or prevent any medical condition.
If you experience bladder leaks, menstrual concerns, postpartum symptoms, irritation, infection, or any medical issue, you should consult a qualified healthcare professional.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Intellectual Property
All content on this website, including text, images, graphics, logos, product names, designs, videos, and branding, is owned by or licensed to Elite Bridge LLC.
You may not copy, reproduce, distribute, modify, or use our content without written permission.
12. User Comments and Reviews
If you submit reviews, comments, photos, or feedback, you grant us permission to use, reproduce, publish, and display that content for marketing, advertising, and promotional purposes.
You agree not to submit content that is false, offensive, unlawful, defamatory, or infringes the rights of others.
13. Prohibited Uses
You agree not to use our website or products:
- For unlawful purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To transmit viruses or malicious code
- To collect personal information from others
- To interfere with website security or functionality
14. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.
15. Limitation of Liability
To the fullest extent permitted by law, Elite Bridge LLC shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.
16. Disclaimer of Warranties
Our website and products are provided “as is” and “as available” unless otherwise stated.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free from harmful components.
17. Indemnification
You agree to indemnify and hold harmless Elite Bridge LLC, its owners, employees, partners, and service providers from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New Mexico, United States.
19. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised date.
20. Contact Us
For questions about these Terms of Service, contact us at:
Elite Bridge LLC
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States
Email: contact@flowelle-underwear.com